Workplace and People Management Skills for Public Sector Managers

5 days

Delivered face-to-face or via ELearning platform

For questions about this course and procedures, or to inquire about our tailor-made courses on citizen participation, please contact us by email at info@saditraining.com, or dial +27 12 846 7118

Overview

Practically, the course provides you with requisite skills to enhance your skills in managing workplace, teams and individuals by setting goals that take various individual approaches and levels of responsibility into account. The course focuses on topics within the human resource practice setting and empowering employees to make purposeful contributions, allocating relevant resources and solving problems in an effective way by taking accountability for their time and duty served.

Learning Outcomes:

After successfully completing this course, you will be able to

• Understand the requirements of your role as a supervisor or manager.
• Apply the core skills of effective communication.
• seek opportunities to increase your personal contribution and level of responsibility
• Support and respect the individuality of others, while recognising the benefits of diversity of different ideas and approaches
• Empower others to increase their contributions and levels of responsibility
• Consistently apply labour and employment legislation and regulations
• Facilitate goal setting and problem solving within a team
• Recognise differences between individuals, cultures and teams and provide developmental feedback according to performance management principles
• Adhere to internal and national standards with regards to human resource practices
• Identify required competencies and suitable resources for specific tasks
• Display a personal interest in the wellbeing of colleagues
• Manage your own time as well as that of colleagues and/or other stakeholders, and
• Manage conflict through a participatory approach.

Who to attend?

This course is specifically aimed at senior managers in the public sector and/or public service employees aspiring towards a managerial position.